Introduction

Welcome to Elite Hotels Greece. We prioritize safeguarding your privacy and ensuring that your personal data is treated securely and responsibly. This privacy policy explains the ways in which we gather, utilize, and protect your information when you access our website and services.

Information We Collect

We may gather the following types of information when you access our site or use our services:

• Personal Information: Name, email, phone number, and other contact details you provide during registration or when booking a hotel.
• Transaction Details: Reservation information, payment details, and any communication related to your bookings.
• Usage Data: IP addresses, browser details, operating systems, and other interaction data with our platform.
• Cookies: Data collected through cookies to enhance your browsing experience and deliver personalized content.

How We Use Your Information

The information we collect is utilized for the following purposes:

• To process reservations and communicate with you about your bookings.
• To tailor your experience and showcase hotels that align with your preferences.
• To enhance our services by monitoring website interactions and trends.
• To send newsletters, promotions, and marketing materials if you have opted in for such communications.
• To comply with legal requirements and address any potential disputes.

Data Sharing & Disclosure

We do not sell or rent your personal data to external parties. However, we may share your information with reliable service providers under the following conditions:

• Hotel Partners: Your booking information may be shared with hotels that you book through our platform.
• Service Providers: Trusted third-party providers that help with payment processing, customer support, and marketing services.
• Legal Requirements: If required by law or legal requests, we may disclose your data to governmental authorities.

Security of Your Information

We prioritize the safety of your personal information and employ advanced technical and organizational safeguards to protect your data from unauthorized access, modification, disclosure, or destruction. This includes SSL encryption for sensitive data, secure servers, and limited access to your information.

Your Rights

You have the right to request access, correction, updating, or deletion of the personal data we maintain about you. Furthermore, you may ask us to cease using your data for marketing purposes at any time. To exercise these rights, feel free to reach out to us via the contact information listed in the "Contact Us" section below.

Use of Cookies

Our website utilizes cookies to improve your browsing experience and deliver tailored content. Cookies are small data files stored on your device. You have the option to disable cookies via your browser settings, though this may limit certain features on our website.

Changes to This Privacy Policy

We may revise this privacy policy periodically to align with updates in our operations or legal requirements. All modifications will be posted on this page, with the "last updated" date reflecting the most recent changes.

Contact Us

Should you have any inquiries or concerns about this privacy policy or how your information is handled, feel free to contact us at:

• Email: [email protected]
• Phone: +30 21 4409 2358
• Address: P. Tsaldari 12, Athina 104 31, Greece